Return & Refund Policy

Customer satisfaction is our highest priority. If you receive a damaged, defective, or incorrect product, we are here to help.

Return Eligibility

Returns may be requested if:

• The wrong product was delivered.
• The item arrived damaged or defective.
• The product has a verified manufacturing defect.

Return Conditions

• Return requests must be submitted within 3 days of receiving the order.
• Products must be unused and returned in their original packaging with all included accessories.
• Photos or videos may be required for verification.

Refund Policy

• Refunds are processed after inspection of the returned product.
• Approved refunds are generally completed within 5–10 business days.
• Shipping charges are non-refundable unless the error occurred on our side.

Exchange Policy

Eligible products may be exchanged depending on stock availability.

Non-Returnable Products

Returns are not accepted for:

• Used products.
• Products damaged due to customer misuse.
• Products returned without original packaging.
• Personal care or hygiene items where applicable.